Our Bristol shop is open Monday - Friday 9.30 am - 5.30 pm and Saturday 9.30 am - 4.00 pm.

Our online store is open 7 days a week, 24 hours a day.

Yes we do.

Bring the machine into our Bristol shop, leave it with us and our technician will go through the machine, and then issue you with a FREE quote.

Once you have accepted the quote the work will be carried out.  

Choose not to have the work or the machine is unrepairable, just come and collect it.

Yes we do.

We will need to look at your machine, so just bring along to the shop along with any accessories, lead and foot pedal, manual and case, if you have them. 

Once you have choosen a new machine, the part exchange amount will then be taken off the price of the new one.

If you find what you are looking for, please email us, message via facebook or instagram or ring the shop on 0117 9778216.

There is parking right outside the showroom

We are more than happy to lift machines in and out to your vehicle.

We have over 50 different machines on demonstration in our Bristol shop. 

If you want have demonstration then just pop along to the shop, no need to book a time. There is always someone here to show the machines.

Some machines available on the website are to order only and not available for instore demonstration. This will be stated on the relevent product.

Not able to visit the store, no problem we can demonstrate machine via Zoom.   Please ring to book a time.

If you find the same model of machine cheaper elsewere, please contact via phone, email or facebook messenging.

We only price match before or during the sale as machine prices can change due to offers etc.

We will where possible price match, but we will need proof, either a link to a website or advertised price.

Orders over £ 20.00 - standard delivery 2-3 working days - FREE (excluding selected Horn products and industrial machines), to UK mainland addresses. Allow 2-3 working days for delivery.

Guaranteed next day delivery Monday to Friday only - charged at £10.00. 

Orders must be placed before 12pm, for delivery the following day. Orders placed on a Friday will be delivered on Monday. (excludes Bank Holidays and weekends).

Orders below £20.00 - charged at a flat rate of £4.99

Horn Sewing Furniture - There may be an extra charge on Horn Cabinets to outlying areas. Please ring 0117 9778216 for details.

All domestic sewing machines and overlockers are delivered free of charge.

Delivery charge on industrial machines - dependent on location. Please contact us for exact details.

We always try to post all orders on the same day.

Standard delivery orders placed after close of business that day will be posted the following day subject to stock availability.

Standard delivery orders placed from Friday noon onwards or during the weekend will be sent Monday am (excluding Bank Holidays).

Guaranteed next day delivery is available Monday to Friday only at an extra charge of £10.00. Orders must be placed before 12pm, for delivery the following day. Orders placed on a Friday will be delivered on Monday. (excludes Bank Holidays and weekends).

We use professional couriers for large items such as machine etc ( 2 - 3, working days) and Royal Mail for smaller packages (2-3 working days).

The customer will be inform of delivery time slot via courier.

We cannot be held responsible for delays out of our control ie: bad weather, busy roads, accidents, increase in post/deliveries at Christmas etc. 

All our new machines come with standard manufactuers guarantee which are included with each machine.

Standard manufactuer guarantee is 2 years, some guarantees can be extended, but may require registration and in some cases payment.

Bernina UK are currently offering up to 7 years guarantee on sewing machines. (see individual product ). Overlockers are excluded from this guarantee offer.

All guarantees and whats included in them, is subject to individual manufacturers term and condition.

We take all major credit and debit cards, as well as Paypal, both within our shop and online.

Finance is available including 0% on selected make and models of machines. For more infomation - click here