Delivery and Postage Information

FREE delivery on all domestic sewing machines and overlockers (excludes industrial machines).  

Orders placed before 2pm Monday to Friday will be delivered in 2 - 5 working days for free.

Optional guaranteed next day delivery available -  Order before 1pm for next day delivery Monday to Friday (excluding weekends and bank holiays)  - charged at £10.00

Orders placed on Saturday will be sent out on the Monday, (excludes Bank Holidays).

All orders below £ 30.00 are charged a flat postage rate of £ 3.99

All orders over £ 30.00 are posted FREE - (optional next day delivery as above available)

 

 

Horn Sewing Furniture - There can be an extra charge on Horn Cabinets to outlying areas. Please contact us for details. 0117 9778216

 

Industrial sewing machines,  carry a £ 25.00 build up charge if required and a delivery charge depending on your location.  Please contact us for exact details. 0117 9778216

 

DELIVERY AND BACK ORDERS

  • We always try to post all orders on the same day.

  • Orders placed after close of business that day will be posted the following day.

  • Orders places from Friday pm onwards or during the weekend will be sent Monday am (excluding Bank Holidays).

  • We use professional couriers ( UPS), for large items such as sewing machine etc ( 2-5, working day, subject to stock availability).

  • We use Royal Mail for smaller packages (2-5 working days, subject to stock availability.

  • We cannot be held responsible for delays out of our control ie: bad weather, busy roads etc. 

  • If the ordered item is temporarily out of stock, your order will be posted on to you when stock comes in.

 

CANCELLATIONS AND RETURNS
 

Under the United Kingdom's Distance Selling Regulations, is you recieve goods, after purchasing via the internet or mail order and then have simply changed your mind about purchasing them, you may return the goods to us for a full credit, subject to the following conditions:-

  • The item is in original condition unopened and unused, (eg as it was delivered to you)

  • You inform us of your desire to cancel within 7 working days of receipt of the item.

  • Goods are returned within 7 working days of notice being given, in order that your credit can be actioned within 30 days.

  • You pay the return delivery charges.

  • A credit is given, when the goods have received and checked.